Terms and Conditions

Brown’s Tree Farm makes every effort to grow and ship top quality plant material. Due to the multitude of environmental and other conditions outside of Brown’s control, Brown’s Tree Farm does not guarantee or provide any warranty on any plant material sold. Brown’s Tree Farm specifically disclaims all implied warranties including the warranty of merchantability and the warranty of fitness for a particular purpose. Thus, THE RISK OF LOSS of any plant material provided by Brown’s passes to Customer immediately upon shipment by Brown’s Tree Farm.

All orders are confirmed ONLY with a 25% deposit to Brown’s Tree Farm. Balance is due upon pick-up or delivery.

All price quotations are made subject to market changes, exhausted supply or shortage beyond the control of Brown’s Tree Farm. We reserve the right to reject all or any part of an order refunding payments made.

All stock is offered subject to prior sale and any damage caused between the date of the order and shipping date. Liability ceases when trees are delivered to the carrier. If breakage occurs or if stock suffers through delay in transit, claims should be made immediately to the transportation company.

It is the customer’s responsibility to have ample equipment and manpower on hand at the time of delivery ensuring an expeditious unloading time. Failure to do so can incur additional charges payable at the time of delivery, from the freight company at their discretion. We are not responsible for any charges that may be incurred due to a delay in delivery (labor or equipment). If trees are refused on delivery the customer is still responsible to pay the full freight amount. The freight is not based on the amount of trees on the load, but the miles it takes to get the trees delivered. We must be contacted 48 hours prior to scheduled delivery to cancel an order.

All B & B trees and cut trees must be counted and inspected by kind and size upon delivery by a qualified responsible company representative. Any problems or discrepancies must be resolved before the driver leaves by calling our office for instructions. No adjustments will be accepted after the driver leaves. All trees accepted by the customer, employee or place of business must be paid in full.

Planting should be as soon as possible after receiving trees. Cut, balled and potted trees should be unballed, place butt, root balls, or pots on the ground. Keep out of direct sun and wind and provide water. We are not responsible for trees once in your care.

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